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Department of Health

Right care, right place, right time: How can we improve health and care for vulnerable older people?


Joining up services: sharing up to date and accurate information and supporting coordination of care

People often require a range of services from the NHS and social care to help them live well and independently. People should not have to repeat their information and medical history. It should be available to those who are providing the care, in a coordinated and timely way. We will explore how all clinicians and carers can have access to the same information about patients regardless of setting. Better information sharing will also help people and carers to manage their own care more effectively.

We want more integrated care across health and care settings, with a stronger role for general practice operating at scale. Integrated out of hospital care can be achieved through closer work on commissioning, but also through stimulating new approaches to out of hospital provision. Too often there are real and perceived barriers to closer integration between services, which we need to overcome.

We are aware that Clinical Commissioning Groups and general practice are already developing new approaches to integrated services, to improve the overall quality of care their population receives. We want to build on these approaches, to support ambition of high quality out-of-hospital care while retaining the traditions and values of the family doctor.